I’m really frustrated.  I have a device registered.  The first time trying to set this up a profile was loaded onto my iPhone.  I never installed it.  Today it’s gone.  The tech didn’t seem to answer my question and I was told I register the device with my MAC address.   So I deleted the original entry.  Re added it with my phones MAC address. Shrug.  

Now or what do I need to do?  How can I test this.  Nothing tells me I set it up