At Shaw, we are dedicated to always improving the services we provide our customers. Periodically this requires rate changes. Starting November 1, 2022, rates will increase on select residential services, including base Internet, Television, and Home Phone packages, and some TV theme packs/add-ons. If your rates are changing, you will have received an advanced notification of the rate changes on your monthly bill.

To receive a two-year price guarantee on your base package for Internet and/or TV services, you can sign up anytime for Shaw’s 2-year ValuePlans. If you are already on a 2-year ValuePlan and within the term of the contract, you will not be impacted by this rate adjustment on your base packages for TV and Internet services.

Rate Adjustment FAQs

Please see answers to common questions below.