Service Updates & Outages

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Service Updates & Outages

BC Interior

100 Mile House, Armstrong, Castlegar, Chilliwack, Coldstream, Cranbrook, Creston, Dawson Creek, Elkford, Enderby, Fernie, Fort St. John, Fruitvale, Grand Forks, Harrison Hot Springs, Hope, Invermere, Kamloops, Kelowna, Lumby, Montrose, Nelson, Peachland, Penticton, Prince George, Quesnel, Rossland, Salmon Arm, Spallumcheen, Sparwood, Summerland, Taylor, Trail, Vernon, Warfield, Williams Lake, and nearby communities
Service Announcement

Oct 15 | BlueSky TV and FreeRange TV have a new name

Starting October 15, 2019, we’re updating the names of BlueSky TV and the FreeRange TV app. BlueSky TV is now BlueCurve TV, and the FreeRange TV app is now the BlueCurve TV App. We’re making this change to streamline our products as part of the BlueC... Read more

Service Announcement

Oct 3 | Click to Add Channels from your BlueSky TV Box

Starting October 3rd, BlueSky TV now lets you order and subscribe to select channels right from your BlueSky TV box! With a self-serve approach to ordering TV channels, you can access the content you want, when you want it--no need to speak to an age... Read more

Service Announcement

Sept 12 | Bell Media CTV Channel Rebrand

As of September 12, Bell Media will be introducing new brand identities for 4 of its specialty networks to bring them under the CTV banner. Welcome the new 4 CTV channels: CTV Comedy Channel - formerly known as Comedy Network CTV Sci-Fi Channel - for... Read more

Service Announcement

Aug 26 | MusiquePlus rebrands to ELLE Fictions

On August 26th, 2019, your favorite French music video channel MusiquePlus will rebrand to the new channel ELLE Fictions. Offering series and movies in French, this new channel will revive your dreams and allow you to relive moments of nostalgia thro... Read more

Service Announcement

Sept 30 | CosmoTV and IFC to cease broadcasting

As of September 30, 2019, Independent Film Channel (IFC) and Cosmopolitan TV (CosmoTV) will cease broadcasting in Canada. This decision was made by Corus Entertainment. These channels will be removed from all lineups across the country and will not b... Read more

Service Announcement

June to October 2019 | HD Network Upgrades: Lillooet, BC

Between June 4 and October 16, 2019, we will be completing network upgrades for Lillooet, BC. These changes include converting the majority of your Standard Definition (SD) channels to High Definition (HD). The result will be a channel lineup that is... Read more

Service Announcement

May 4 - June 5 | Gateway User Interface Update

Shaw will be performing an update to all Gateway set-top boxes. The purpose of this update release is to address feedback surrounding the Guide genre colouring from a previous update. This update will take place automatically between May 4, 2019 and ... Read more

Service Announcement

May 7 | End of Life of the DCT2000 and DCT2000HT

As of May 7, 2019, Shaw customers will no longer be able to access any video programming using the DCT2000 or DCT2000HT digital boxes. Example of a DCT2000 Example of a DCT2000HT If you actively use this digital box, you will have received a call or ... Read more

Service Announcement

Apr 18 | Paramount Network added to Variety Theme Pack

On April 18th, 2019, Paramount Network (formerly known as Spike) was added to the Variety theme pack. Current and future subscribers to the Variety theme pack will now have access to the Paramount Network.Inspired by over a century of cinematic story... Read more

Service Announcement

May 1 | Corus Apps Decommission

As of May 1, 2019, Corus Entertainment has made the decision to decommission the following apps:History Go YTV Go Treehouse Go Nick Go Disney Channel Disney Junior La chaîne Disney The apps are being removed due to the ongoing digital changes that re... Read more

Service Announcement

Apr 14 | Crave Website and App logins

On April 14, Game of Thrones Season 8 will premiere. A spike in usage is anticipated during the course of the season. This might lead you to encounter some problems logging in on Crave's website and apps. Re-attempting to login should fix it. We are ... Read more

Service Announcement

Dec 11 | End of Life of the DCT 3080

As of December 11, 2018, Shaw customers will no longer be able to access any video programming using the following digital box model: DCT3080 Example of a DCT3080 (Click to enlarge) If you actively use this digital box, you will have received a call ... Read more

Service Announcement

Nov 1 | The Movie Network (TMN) and CraveTV are now Crave

On November 1, 2018, both The Movie Network and Crave TV are rebranding to Crave, providing our customers with two package options: Crave + Movies + HBO or, Crave Customers subscribed to The Movie Network will have even more HD content to watch with ... Read more

Service Announcement

Oct 1 | End of Life of the DCT 5100 and DCT 6208

As of October 1st, 2018, Shaw customers will no longer be able to access any video programming using the following digital box models: DCT 5100 DCT 6208 Example of a DCT 5100 (Click to enlarge) If you actively use either of these digital boxes, you w... Read more