Starting July 4, 2023, we’re making upgrades to our network in these areas:

  • Merritt, BC
  • Creighton, SK
  • Flin Flon, MB
  • Thompson, MB
  • Wawa, ON

This includes an update to TV channel feeds to better reflect your local time-zone and, for some customers, the retirement of some older cable TV boxes that will not be compatible with our upgraded network.


The following channel feeds swaps will take place July 4th, 2023. You may need to re-set up any PVR recordings.

Current Feed New Feed
History TV West History TV East
Starz 2 East* Starz 2 West*
Teletoon West Teletoon East
W Network West W Network East
YTV West YTV East

 *Starz is the only feed going from East to West 


If you received an “Urgent Action Required” message on your invoice:

  • The cable TV box in your home will not be compatible with our upgraded network and needs to be replaced by July 4, 2023 to continue enjoying your full channel line-up.
  • To avoid any interruption to your television service, we’re excited to offer you a complimentary TV box upgrade to Shaw TV’s IPTV platform that’s now available in your neighbourhood. With Shaw TV, you will get almost 200 HD channels, free and subscription on-demand shows & movies, a voice activated remote, and access to Shaw’s BlueCurve TV App for TV on the go. Please call us at 1-888-840-9043 to upgrade to Shaw TV and receive your complimentary TV box.