Learn how to troubleshoot error XRE-03063 on Ignite (formerly BlueCurve) TV. This article provides insight into some basic troubleshooting tips to fix error code XRE-03063 on Ignite TV. Find additional TV troubleshooting tips for Ignite TV for these common error codes

Error message

On-screen message

"Sorry we're having some trouble. This channel is not available at the moment. Please select another channel and try this one a little later. XRE-03063."

 

Cause

This error may occur if your Ignite TV experiences difficulties tuning to a channel.

Troubleshooting tips

To troubleshoot this error:

  1. Try tuning to a different channel and then tune back to the original channel.
  2. Make sure you are subscribed to the channel.
  3. If the error still occurs, speak with a support representative.
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