TV Articles

TV Articles

Need help with your TV?

We've got you covered with helpful solutions for all your Shaw TV questions. From channels and programming to streaming and Shaw On Demand.

133 Articles

How to troubleshoot error XRE-00002 on BlueSky TV

If you're receiving error XRE-00002 on BlueSky TV, this is likely caused by an account issue. Please contact us via online chat or phone (1-888-472-2222) and we'll get you back up and running. For additional tips for troubleshooting common BlueSky TV... Read more

How do I program my BlueSky TV remote control?

You want to program your BlueSky TV remote so that you can enable the "aim anywhere" functionality. After ensuring that your remote control has batteries and that your BlueSky TV box is turned on, you can program your remote using RF pairing. Press a... Read more

How do I reboot my BlueSky TV cable box?

You are having issues accessing channels or your Guide in BlueSky TV and need to restart your BlueSky TV cable box. Ensure that all cables to the BlueSky TV Digital Box are tightly secured. Press and hold the Power button located on the front of the ... Read more

Shaw TV Services FAQs

Learn more about Shaw TV services and channel packages with our frequently asked questions. Did You Know: You can view past bills, set up Auto payment, set up your eBill, and view your current bill status using the My Shaw app. Download the My Shaw a... Read more

Shaw TV Troubleshooting FAQ

Below you'll find answers to commonly asked questions about TV issues, like picture concerns, guide settings, and remote control issues. Did you know? Many TV issues can be quickly solved by power cycling your PVR or TV box — unplugging the power cor... Read more

How to delete PVR recordings with FreeRange TV

With the FreeRange TV app and website, you can delete BlueSky TV PVR recordings on your mobile device or computer. This article shows you how to so. Note As of August 8, 2019, deleting PVR recordings with FreeRange TV is available only for BlueSky TV... Read more

How to watch PVR recordings with FreeRange TV

With the FreeRange TV app and website, you can watch completed BlueSky TV PVR recordings on your mobile device or computer through any WiFi or mobile network. Note As of August 8, 2019, watching PVR recordings is available only for BlueSky TV custome... Read more

Cloud PVR overview and FAQ

Cloud PVR is an enhancement to the BlueSky TV PVR. It works just like a regular PVR, but includes new features like the ability to stream recordings to mobile devices and computers with the FreeRange TV app or website. In addition, recordings can be ... Read more

BlueSky TV 4K Wireless box FAQs

Find answers to frequently asked questions about the BlueSky TV 4K Wireless box. This page includes general information, details on eligibility, and questions about how the 4K Wireless box works with your WiFi network. Note At this time, the BlueSky ... Read more

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