Having trouble using Amazon Prime Video on BlueCurve TV? This page includes tips for fixing common issues with the Prime Video app and service.
If you can't sign in to Prime Video, be sure to follow the steps below:
Note: Your Prime Video account (username, password, billing details, etc) is handled by Amazon.
If the Prime Video app won't launch, is frozen, or you're seeing an APPS error message on your TV, try these steps to fix it:
If you're seeing playback issues with Prime Video content such as buffering, low quality, or errors, try these steps:
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