Glitchy TV audio - keeps cutting out

CasaCoates
Grasshopper

Today our TV channels audio is just cutting in and out and our guide is half blank (not showing the channels it should).  Also our internet has been lagging.

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3 Replies

-- welcome to this peer-to-peer discussion forum. It is n...

mdk
Legendary Grand Master

@CasaCoates -- welcome to this peer-to-peer discussion forum. It is not a path to Shaw Support.

I recommend that you contact Shaw (www.shaw.ca/chat) or 1-888-472-2222 and get Shaw to trouble-shoot. After all, they collect a huge pile of money from you, every month; make them "earn" it.  🙂

Also, where do you live?  See Shaw's Service Outages page, for any reported problems in your area.

Do you have neighbours who also subscribe to Shaw, and similarly have "lagging" ?

 

 

 

 

 

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Give everything a power cycle and see of that helps.

rstra
Grand Master

@CasaCoates Give everything a power cycle and see of that helps.

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For anyone having this issue with audio cutting out. I so...

TVANDME
Grasshopper

For anyone having this issue with audio cutting out. I solve the problem by unplugging HDMI then plug back in . 

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