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Go gateway app says it’s the wrong date

aj1067
Grasshopper

Last night I was using the app (iPad) and suddenly everything disappeared and it’s showing the date is dec 31.  If I try to change the date to today, nothing happens.  If I try to scroll the date to the current date, nothing happens.  It’s showing all the channels, but not any programs, just a blank space.  What has happened and how do I fix this?

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Try removing and reinstalling that app too.

rstra
Grand Master

Try removing and reinstalling that app too.

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It could have been a scheduled outage of Shaw's servers -...

mdk
Legendary Grand Master

@aj1067 

It could have been a scheduled outage of Shaw's servers -- no data returned to your device.

Or, it could be a problem with your iPad. Power-off your iPad, and then power-on your iPad, and check that it has the correct date/time, and that its battery has a significant level of charge.

Or, something else. 🙂

 

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Try removing and reinstalling that app too.

rstra
Grand Master

Try removing and reinstalling that app too.

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