HD box suddenly shows no IP but internet is ok

emmanuelukoh
Grasshopper

I have only had the tv for a day but the internet for three weeks. the HD box suddenly shows no IP and the tv went off while I was watching. support is needed to fix this.

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Re: HD box suddenly shows no IP but internet is ok

Shaw Squad

Hello emmanuelukoh 

That can happen if the box is having trouble communicating with the servers. I've sent a DM to your Community Inbox so we can collect your information and take a look for you. 

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