Had a digital box powered off and unused for little over a year as I had moved outta the parents house. Upon coming home to visit for the weekend and plugging in the old tv setup, I found everything to work normally except all channels give me a “not subscribed” message. They appear in the guide and every other function seems okay. The other box in the house which was used daily is having no issues.
Solved! Go to Solution.
Hey dmeady88,
Thank you for reaching out with your question. When a digital box is unplugged for an extended amount of time, it will need to be reactivated. You can reactivate the box through our self-serve site with the steps here or contact us for direct assistance.
Cheers,
Tony | Community Mod.
Hey dmeady88,
Thank you for reaching out with your question. When a digital box is unplugged for an extended amount of time, it will need to be reactivated. You can reactivate the box through our self-serve site with the steps here or contact us for direct assistance.
Cheers,
Tony | Community Mod.