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How do I fix “not subscribed” message on every channel?

dmeady88
Grasshopper

Had a digital box powered off and unused for little over a year as I had moved outta the parents house. Upon coming home to visit for the weekend and plugging in the old tv setup, I found everything to work normally except all channels give me a “not subscribed” message. They appear in the guide and every other function seems okay. The other box in the house which was used daily is having no issues. 

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Re: How do I fix “not subscribed” message on every channel?

Moderator
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Hey dmeady88,

Thank you for reaching out with your question. When a digital box is unplugged for an extended amount of time, it will need to be reactivated. You can reactivate the box through our self-serve site with the steps here or contact us for direct assistance.

Cheers,

Tony | Community Mod.

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Re: How do I fix “not subscribed” message on every channel?

Moderator
Moderator

Hey dmeady88,

Thank you for reaching out with your question. When a digital box is unplugged for an extended amount of time, it will need to be reactivated. You can reactivate the box through our self-serve site with the steps here or contact us for direct assistance.

Cheers,

Tony | Community Mod.

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