@all_nor -- which Shaw box:
For each, a normal condition is to have multiple green-lamps that are solidly on -- not blinking -- although one light may be blinking.
No lit-up lamps? You have a problem.
Non-green lamps? You have a problem.
Lamps that are blinking like a pianist's metronome is keeping time? The device is rebooting.
@all_nor -- where do you live? Shaw has "retired" the DCT700 in several regions in BC & Alberta, and will be doing the same in more regions, in the Spring of 2022. Contact Shaw, to get them to replace it, both "proactively" (to be ready when Shaw retires the box) and "reactively" (because it has failed).
Note: all the replacement boxes support HD (high definition), unlike the DCT700. 🙂