How would refund my payment that charge double to credit card?

jonathannoriega
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Re: How would refund my payment that charge double to credit card?

Moderator
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Hi jonathannoriegalessard67 

We can refund the second payment back to your credit card but in order to request that, we will need you to get in touch with our customer support team so they can verify the account information and send in the refund request. It normally takes 24 to 48 hours on our end to process the request, and then it should appear back on the card once your credit card company completes the refund on their end. You can find our customer support contact information by visiting https://www.shaw.ca/contact-us/

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