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Is free range broken? I get errors 101000.106000 and 3305

Grasshopper

Free Range on Wifi and Cellular data (full bars) is giving me these errors and is cutting out if I manage to get it streaming.

Is there an issue with free range?

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Re: Is free range broken? I get errors 101000.106000 and 3305

Moderator
Moderator

 thank you for the information. I have reported this to our video engineers and they are investigating/working on a resolution. I appreciate your patience at this time.

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Re: Is free range broken? I get errors 101000.106000 and 3305

Not applicable

Having the same problem, video stops and then get error messages.

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Re: Is free range broken? I get errors 101000.106000 and 3305

Moderator
Moderator

Hey narci and gridiron,

Thank you for reaching out! I haven't heard of any other reports of this issue. Can you provide some screenshots so we can investigate? Do you notice this issue when accessing the web version of FreeRange TV or is it only prevalent in the app?

Cheers,

Tony | Community Mod.

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Re: Is free range broken? I get errors 101000.106000 and 3305

Grasshopper

I don’t use the web version.

how do I attach screenshots here?

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Re: Is free range broken? I get errors 101000.106000 and 3305

Moderator
Moderator

 feel free to use a 3rd party image hosting site so I can send the examples up to our video engineers. Can you give the web version a test on a PC so we can rule that out?

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Re: Is free range broken? I get errors 101000.106000 and 3305

Grasshopper

*Moderated links*

Iphone 6s

ios 12.1

tested on cellular data and wifi.

Don’t have time right now to access a PC.

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Re: Is free range broken? I get errors 101000.106000 and 3305

Moderator
Moderator

 I wasn't able to view the images. Can you use Imgur instead?

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Re: Is free range broken? I get errors 101000.106000 and 3305

Grasshopper
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Re: Is free range broken? I get errors 101000.106000 and 3305

Moderator
Moderator

 thank you for the information. I have reported this to our video engineers and they are investigating/working on a resolution. I appreciate your patience at this time.

View solution in original post

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Re: Is free range broken? I get errors 101000.106000 and 3305

Grasshopper

Is there an update? I am still getting this on my iPad if I try and change channels. Hard quit the app and go back in is the way around it.

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