new remote

creepingrain
Grasshopper

I phoned a week and half before Christmas regarding my remote not working right. I was told by a tech that a new remote would be mailed to me. It is now January and I have not received it yet. I tried phoning again and was told I would have to wait over 2 hours to speak with a tech. Was one mailed out or what?

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3 Replies

You will have to call or chat in to find out. The chat me...

rstra
Grand Master

You will have to call or chat in to find out. The chat method is usually the quickest. 

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Hi, I am now having the same problem.

mrobbi
Grasshopper

Hi, I am now having the same problem.  

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-- what did Shaw/Rogers Support [1-888-472-2222] say when...

mdk
Legendary Grand Master

@mrobbi -- what did Shaw/Rogers Support [1-888-472-2222] say when you talked to them?

Or, did you go to their store-front, and ask for a free replacement?

 

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