NO IP message on cable box

[Leaper]

I had a no ip message on downstairs cable box.  Tried to reboot but nothing fixed.  Upstairs TV box was working so I went up to switch boxes to see if that was the problem.  Now I havb N o IP on boith boxes.  No TV on either now.

[shaw-valerie]

@Leaper Typically the NoIP message on the front of your cable box would indicate that it's not receiving a signal from the cable outlet, similar to the error mentioned on this page, the same steps there would be relevant to the behaviour that you are seeing.