the box just started rebooting it self, now i have no ip on one of the boxes. we have two. the one on the main floor always has the issue, had this happen before. i have done the reboot 4 times so frustrating. can someone check the signal this is how it was solved last time. if you need the box number let me know.
The No IP message usually indicates that there is a signal problem. This can be due to an outage in the area, or could be something as simple as loose cables. The steps listed on One Moment Please Error (Ref Code: s0a00) can often help with this issue, but if that doesn't fix it, your best bet is to get in touch with technical support directly for further assistance.
I had a tech come to my home. he reported that the NO IP issue resides with shaw. he had tech support re-engage the box before he even arrived. he said he had 3 calls on the same issue and did the same thing, calling tech support to connect the box! it is obvious tech support chat and phone are NOT being told how to re-connect the box with the signal. it took a week, 7 days for the tech guy to show up and get tech support to fix the issue!