Pace DVR to listen to stingray got disabled

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Hi, I used my old Pace DVR to listen to stingray. Yesterday Shaw disabled or disconnected it. How do i get it enabled again? thx

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Re: Pace DVR to listen to stingray got disabled

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Hi tuf1 

What model is your Pace box? The Pace Tahoe is going to be phased out, so I'm not sure if that's part of the issue, but you can find more information on that here. If it's a different model, then you may need to do a bit of troubleshooting. Do you receive an error message when you try to view the Stingray channels? Are you having trouble accessing anything else, like VOD or other channels? 

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