Pixelation

Hedder68
Grasshopper

For the last couple of weeks, the Hollywood Suite channels are pixelated and quite unwatchable. We have tried resetting the PVR, disconnected the coaxial cable, to no avail. We live on Vancouver Island in Port Alberni. Is anyone having the same issues? If so, how did you resolve it. 

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-- how did you resolve it? By contacting a Shaw Agent, an...

mdk
Grand Master

@Hedder68 -- how did you resolve it?

By contacting a Shaw Agent, and have them remotely logon to your PVR, for them to view and analyze the "signal-strength" (and other) statistics that the PVR is keeping. From there, the Shaw Agent can remedy your "poor signal strength" condition, if it exists.

 

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