Problem setting up cable box

[Fred10]

All the wires seem to be connected - my cable box shows "no ip"- it turns on and off but that's all,. Is there a code for the cable box I'm missing?????

[rstra]

No IP means that there is no signal on the cable line coming from the wall, Is it connected the to cable in? Did you cable at the outlet before?

[mdk]

@Fred10 -- problem setting-up cable box; my cable box shows "NO IP".

If this is the first time that you have tried to connect this cable-box, copy the serial-number from the back of the unit, and telephone Shaw (1-888-472-2222), and choose "activations".  Shaw needs to activate the serial-number of the cable-box, to authorize the cable-box to be used on their network.  Once activated by Shaw, the cable-box should be fully usable within 15 minutes.