Question regarding Code for setup


I'd like to set up my new Samsung LED TV.I've been with Shaw forever, so It's been years since I last had to do a set up. Believe it or not, I can't locate the TV code required for the procedure. The "urc" link shows a blank , & on  the original instruction sheet that came with the Shaw remote & digital box , Samsung has 17 different codes listed.  And, is there a way to directly email Shaw with questions/concerns? The other contact options like Chat & Call Back can take forever.  Thanks ahead of time for any feedback. ๐Ÿ™‚     Hugh

P.S. How do I find any response to this? Is it safe to include my email address?

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