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What model of PVR do you have? How old is it -- especiall...

Grand Master

What model of PVR do you have? How old is it -- especially the disk-drive inside the PVR ?

Disk-drives do have a limited life-span -- being unable to delete a recording from it is a sign that the disk-drive could be failing.

Your PVR probably is "out of warranty".  So, it hurts nothing if you remove its top-cover, and then inspect the paper label on the disk-drive, to see the "manufacture date", which usually is in "YYDDD" format, e.g., "10180" would the end of June in 2010.

 

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Looks like a Shaw update. Box was showing not subscribed...

Grasshopper

Looks like a Shaw update. Box was showing not subscribed to Global TV today. Rebooted box again. No message on Global and was able to delete programs that I was not able to before. That’s good. Shows software issue rather than hardware issue. 

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The new cable box fromShaw was refurbished and has old pr...

Grasshopper

The new cable box fromShaw was refurbished and has old programs recorded which I cannot delete

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What model of cable box do you have? Are you receiving an...

Moderator
Moderator

@dianacrane What model of cable box do you have? Are you receiving an error message when trying to delete the recorded programs? 

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