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Records wrong program

Mikecloaca
Grasshopper

I’ve set series recordings but sometimes it records the wrong program.  Also even though I have series recordings set to new program only it records 4 different instances of the same show on the same day and they are repeats.  Ant suggestions. 

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As  has mentioned, program information is provided to us...

shaw-valerie
Moderator
Moderator

@Mikecloaca As @mdk has mentioned, program information is provided to us from the networks, so on occasion there can be missing information or episodes incorrectly flagged as new or repeat, causing the behaviour you're seeing with recordings. If you are seeing errors in the guide information, you can report that to us using the form on this page

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Shaw is at the mercy of the information provided by the T...

mdk
Legendary Grand Master

Shaw is at the mercy of the information provided by the TV channels.  So, if an episode is wrongly tagged as "new", your PVR will record it. Also, the TV channels can, and do, broadcast a different program than what they listed in their information provided to the Shaw Guide.

As for your problem with ants and other critters, this forum cannot help you "debug". 😀

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As  has mentioned, program information is provided to us...

shaw-valerie
Moderator
Moderator

@Mikecloaca As @mdk has mentioned, program information is provided to us from the networks, so on occasion there can be missing information or episodes incorrectly flagged as new or repeat, causing the behaviour you're seeing with recordings. If you are seeing errors in the guide information, you can report that to us using the form on this page

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Thanks.   😂

Mikecloaca
Grasshopper

Thanks.   😂 

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Thank you.  I will check out the form.

Mikecloaca
Grasshopper

Thank you.  I will check out the form.  

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