Remove a channel

MaryPrince
Grasshopper

I currently receive Comedy Channel and i want to cancel it.  How do I do that?

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To make any changes to your account, get in touch with ou...

shaw-valerie
Moderator
Moderator

@MaryPrince To make any changes to your account, get in touch with our customer service team here and they would be happy to assist! 

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I asked Shaw to remove Crave/HBO package but I see it’s n...

earleabirds
Grasshopper

I asked Shaw to remove Crave/HBO package but I see it’s not off my bill. Please adjust. Account 01877635956

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You will need to call or chat in to Shaw, or you could us...

rstra
Grand Master

@earleabirds You will need to call or chat in to Shaw, or you could use the My Shaw app to unsubscribe from Crave.

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-- are you looking at your most-recent printed invoice, w...

mdk
Grand Master

@earleabirds -- are you looking at your most-recent printed invoice, which could be slightly "stale" ? If you logon to the My Shaw Portal, you may look, under "Billing" for "Transactions". That will give the date/time that Shaw removed the package, if they have already done it. Your upcoming printed invoice should also show the date/time of the transaction.

 

 

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