Sound dropping out 17 February 2020

JeffWarmington
Grasshopper

I recorded on the Global HD channel on the 17th February 2020. During playback the audio drops out frequently. Did anybody else suffer this?

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Which Shaw device do you have? Motorola PVR? Pace PVR? Ga...

mdk
Legendary Grand Master

Which Shaw device do you have? Motorola PVR? Pace PVR? Gateway? BlueCurve? How old is the device?

If the disk-drive inside the box is "dying", then recording might be problematic, and playback of that recording could exhibit your symptoms.

 

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We're experiencing that too. All this week viewing direct...

dg2
Grasshopper

We're experiencing that too. All this week viewing directly through the tv there has been breakup with the audio and video.

 

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Are you seeing audio/video breakup on all channels, or on...

shaw-valerie
Moderator
Moderator

@dg2 Are you seeing audio/video breakup on all channels, or only a specific channel or channels? Give the steps here a try, and see if that makes an improvement in the reception issues that you're seeing. 

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