@bohnermax -- what questions do you have about it? How to connect it? How to activate it? How to use it? How to setup the Shaw remote-control to make volume up/down/mute work? What are you trying to do? What happens when you try? Is it Shaw's cable-modem, or is it Shaw's TV device? Do you have just one computer? Wired or wireless? Do you want to use more than one computer? More than one TV, in different rooms?