Why has it been 9 hours since i had services

[spike99g]

I have had no tv or internet service for 9 hours and none can seem to tell me how much longer

[shaw-tony]

Hey spike99g,

Thank you for reaching out! It looks like there is a service interruption in your area. Technical crews are investigating and working on a resolution. Please follow Mar 19 – Calgary (Marlborough/Canyon Meadows) | All Services- Outage [In Progress] for more details and updates. I appreciate your patience while we get this fixed.

Cheers,

Tony | Community Mod.

[#3]

Do customers get credit on their bill for these outages?

[shaw-tony]

tmryan2 our customer support team would be happy to look into that with you. You can find their contact information here.