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why if I pay my bill the day before it is due, does it never show up

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I paid my last bill on Sept 25th, it was due on Sept. 26th, yet I just received the new bill in the email and the payment does not show up on it

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Re: why if I pay my bill the day before it is due, does it never show up

shaw-tony
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Hey lucylily,

Thank you for reaching out! It certainly depends on the method of payment. If you make a payment through your bank/online banking it can take up to 3-5 business days to process onto your Shaw account. It is recommended to make a payment through your MyShaw account as it will post on your account immediately. Let me know if you have any other questions  

Cheers,

Tony | Community Mod.

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Re: why if I pay my bill the day before it is due, does it never show up

shaw-tony
Moderator
Moderator

Hey lucylily,

Thank you for reaching out! It certainly depends on the method of payment. If you make a payment through your bank/online banking it can take up to 3-5 business days to process onto your Shaw account. It is recommended to make a payment through your MyShaw account as it will post on your account immediately. Let me know if you have any other questions  

Cheers,

Tony | Community Mod.

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