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Why was My shaw cable was just out for 1/2hr fro 2:45am -3:15am?

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My tv was out for 1/2hr, Nov 29/18 from 2:45-3:15am why??

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Re: Why was My shaw cable was just out for 1/2hr fro 2:45am -3:15am?

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Hey rosieveg,

Thank you for reaching out! It may have been a power or signal related issue. I don't see any reports of issues on that date and time. For future service interruptions or overnight maintenance, you can check out our service alerts here. Feel free to subscribe to outage notifications with the steps here.

Cheers,

Tony | Community Mod.

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Re: Why was My shaw cable was just out for 1/2hr fro 2:45am -3:15am?

Moderator
Moderator

Hey rosieveg,

Thank you for reaching out! It may have been a power or signal related issue. I don't see any reports of issues on that date and time. For future service interruptions or overnight maintenance, you can check out our service alerts here. Feel free to subscribe to outage notifications with the steps here.

Cheers,

Tony | Community Mod.

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Re: Why was My shaw cable was just out for 1/2hr fro 2:45am -3:15am?

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Maintenance of some kind would be my guess..  They don't notify customers for outages and unless it is severe or an extended length of time, don't expect it to be on the services page (unless it will generate many calls to the call centers, don't expect it to get posted).

Overall..  Half-hour in the middle of the night is pretty good for an outage.

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