How to add multiple accounts
To add another account using the My Shaw website:
- Visit my.shaw.ca.
- Log in using your Shaw ID and password.
- Click My Profile and scroll down the My accounts.
- If viewing in a small window, click the ☰ button (top left) to access the menu.
- Click Add account.
- Enter the account number and postal code for the account you want to link.
- Click Save.
![my-shaw-web-add-an-account.png my-shaw-web-add-an-account.png](https://support.shaw.ca/t5/image/serverpage/image-id/14162i68AC1D1713B61D5F/image-size/medium?v=v2&px=400)
To add another Shaw account using the My Shaw app:
- Open the My Shaw app.
- Tap the menu icon:
- Tap Add Account.
- Enter the account number and postal code for the account you want to link.
- Tap Add Account.
![add-account-my-shaw-app.png add-account-my-shaw-app.png](https://support.shaw.ca/t5/image/serverpage/image-id/14163i0FAEDA104AE44323/image-size/medium?v=v2&px=400)
How to switch accounts
To switch between accounts using the My Shaw website:
- Visit my.shaw.ca.
- Log in using your Shaw ID and password.
- Click the drop-down menu at the top right (next to your name).
- If viewing in a small window, click the ☰ button (top left) to access the menu.
- Click the next drop-down menu beside Account Name (XXXX).
- If viewing in a small window, click the profile icon at the top right.
- Your account(s) are listed. Click the one you want to view.
![my-shaw-web-multiple-accounts.png my-shaw-web-multiple-accounts.png](https://support.shaw.ca/t5/image/serverpage/image-id/14164iAB70B0630ED5CB58/image-size/large?v=v2&px=999)
To switch between accounts using the My Shaw app:
- Open the My Shaw app.
- Tap the menu icon:
- Tap the drop-down arrow next to your account name. (or you can tap on "Manage Accounts" to see how many accounts you have set up).
- Your account(s) are listed. Tap the one you'd like to view.
![my-shaw-app-multiple-accounts.png my-shaw-app-multiple-accounts.png](https://support.shaw.ca/t5/image/serverpage/image-id/14165iE2C122FCAAC1E4E6/image-size/medium?v=v2&px=400)
How to change your default account
To change your default account using the My Shaw website:
- Visit my.shaw.ca.
- Log in using your Shaw ID and password.
- Click My Profile and scroll down the My accounts.
- If viewing in a small window, click the ☰ button (top left) to access the menu.
- Click Edit next to the account you want as your default.
- Check Set as primary, then click Save.
![my-shaw-web-edit-account.png my-shaw-web-edit-account.png](https://support.shaw.ca/t5/image/serverpage/image-id/14166i5583FCB918CFA34F/image-size/medium?v=v2&px=400)
To change your default account using the My Shaw app:
- Open the My Shaw app.
- Tap the menu icon:
- Tap Manage accounts.
- Tap the account you want as your default.
- Tap Make Default.
![my-shaw-app-manage-accounts.png my-shaw-app-manage-accounts.png](https://support.shaw.ca/t5/image/serverpage/image-id/14167i5BC7E7C9AA4FB0BB/image-size/medium?v=v2&px=400)