The Ignite HomeConnect App (formerly known as BlueCurve Home App) allows you to directly connect with a Shaw support agent via live chat. Need help or have a question for us? Just click the question mark in the top right corner and you'll be connected to chat support in seconds.

Connecting to live chat support

  1. Launch Ignite HomeConnect App.
  2. Click the question mark in the top right corner.


  3. You will be directed to and automatically connected to live chat support.

Did you know: You can also connect to live chat any time by going directly to, or through the My Shaw App.

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