Reach live chat support with the Ignite HomeConnect App
The Ignite HomeConnect App (formerly known as BlueCurve Home App) allows you to directly connect with a Shaw support agent via live chat. Need help or have a question for us? Just click the question mark in the top right corner and you'll be connected to chat support in seconds.
Connecting to live chat support
Launch Ignite HomeConnect App.
Click the question mark in the top right corner.
You will be directed to Shaw.ca/chat and automatically connected to live chat support.
Did you know: You can also connect to live chat any time by going directly to shaw.ca/chat, or through the My Shaw App.