Shaw Support: Internet Troubleshooting

Official Shaw apps

Improve your experience with us by downloading our apps. Here is a look at our legacy Shaw apps that can be used to enhance your services. Official Shaw apps Whether you are looking to access your bill or looking to manage your home WiFi, you can use... Read more

Getting started with the Rogers Xfinity app

The Rogers Xfinity (formerly known as Shaw Home) app lets you easily manage and protect your home WiFi and connected devices right from your smartphone from anywhere, at any time. You can install your gateway modem and set up your home WiFi network i... Read more

Shaw Internet Services FAQ

Learn more about our Internet services with our frequently asked questions. Shaw Internet services are available to customers throughout western Canada and into Ontario. To find a list of our Internet services visit Shaw Internet plans. Shaw Internet... Read more

How To: Use Shaw Internet services with Apple products

This article provides resources for setting up and troubleshooting Shaw Internet services on Apple products like iPhones, iPads, and Macs. You can also set up your Shaw email and connect to WiFi on Apple Watches, Apple TV, and devices running the mac... Read more

How To: Use Shaw Internet services with Microsoft products

This article provides resources for setting up and troubleshooting Shaw Internet services on Microsoft products like Windows PCs and Xbox. You can also set up Shaw email and connect to WiFi on Surface Pro, Surface Book, and any computer running the W... Read more

How to check your network activity with Rogers Xfinity app

Learn how to check your network activity and status with Rogers Xfinity. When you launch Rogers Xfinity app, the landing page shows you a snapshot of your network activity for the past 24 hours. From there, simply select a profile or a device to see ... Read more

Quick Answer: Modifying my email settings on my Android device

Follow these steps if you need to update your @shaw.ca email settings on an Android device: Solution Go to the home screen on your Android device and select Email. Tap the Menu button and select the Settings icon. Tap Account Name and then tap Server... Read more

Smartphone setup guides 2018

Over 50 smartphones were released in 2018, and though we don't have email setup guides for all them, we do have step-by-step instructions for setting up email on some of the most recent iPhone and Android devices. Smartphones Apple devices: Apple iPh... Read more

How to set up email and WiFi - Google Pixel 2

Learn how to set up your Shaw email on your Google Pixel 2. There are three options for setting up your Shaw email account on your Android device — POP/SMTP, ActiveSync (Exchange) and IMAP. This guide will explain how to connect your Google Pixel to ... Read more

How to set up email and WiFi - Google Pixel

Learn how to set up your Shaw email on your Google Pixel smartphone. There are three options for setting up your Shaw email account on your Android device — POP/SMTP, ActiveSync (Exchange) and IMAP. This guide will explain how to connect your Google ... Read more

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