Shaw Support: Internet Troubleshooting

How to Remove Dust from Rogers Xfinity Gateway

Persistent high temperatures can be very damaging to electronics. If temperatures reach a certain threshold, internal components can be damaged, and shorten the lifespan of your Gateway. You should periodically inspect and remove dust from your Roger... Read more

Troubleshooting: Fix Rogers Xfinity WiFi Boost Pods

When an Rogers Xfinity WiFi Boost Pods (formerly known as Fibre+ WiFi Pod) goes offline, it can create gaps or dead spots in your home WiFi network. Follow the steps below to bring your Pods back online. This article will teach you how to reconnect a... Read more

How to navigate the Rogers Xfinity app

Learn how to navigate and use the Rogers Xfinity app (formerly known as the Shaw Home app). Menu navigation The Rogers Xfinity app's features are organized into four main sections. You'll find menu navigation tabs at the bottom of the mobile app scre... Read more

Shaw Internet Services FAQ

Learn more about our Internet services with our frequently asked questions. Shaw Internet services are available to customers throughout western Canada and into Ontario. To find a list of our Internet services visit Shaw Internet plans. Shaw Internet... Read more

How To: Set up and activate Rogers Xfinity WiFi Boost Pods

This article will tell you how to set up and activate your new Rogers Xfinity WiFi Boost Pods (Gen 2) (formerly known as Fibre+ WiFi Pods). Pods improve your home network's WiFi coverage and eliminate dead spots. If you need answers to other common S... Read more

About: Modem placement and range

Having fast and reliable home Internet is essential. Your experience may vary based on your devices WiFi (wireless) connections & WiFi range depending upon your modem location, house type and size. WiFi relies on wireless radio frequency to send and ... Read more

How To: Manage Rogers Xfinity WiFi Boost Pods on your home network

Learn how to manage Rogers Xfinity WiFi Boost Pods (Gen 2) (formerly known as Fibre+ WiFi Pods) on your home network. Pods can be renamed or removed at any time using the Rogers Xfinity App (formerly known as Ignite HomeConnect App). This can be help... Read more

Rogers Xfinity WiFi Boost Pods FAQ

Find frequently asked questions about Rogers Xfinity WiFi Boost Pods (Gen 1 and 2) (formerly known as Shaw WiFi Pods) below. What are Rogers Xfinity WiFi Boost Pods? What are Pods and how do they work? WiFi Pods are WiFi extenders that work with your... Read more

About:Rogers Xfinity WiFi Boost Pods

Rogers Xfinity WiFi Boost Pods (formerly known as Fibre+ WiFi Pods) are WiFi extenders that work with your Rogers Xfinity Gateway (formerly known as Fibre+ Gateway) and Rogers Xfinity app (formerly known as Ignite Home App). They ensure wall-to-wall ... Read more

Reach live chat support with the Rogers Xfinity App

The Rogers Xfinity app (formerly known as Ignite HomeConnect App) allows you to directly connect with a Shaw support agent via live chat. Need help or have a question for us? Just click the question mark in the top right corner and you'll be connecte... Read more

Internet Articles