Shaw Support: Internet Troubleshooting

How To: View Active Time Details in Rogers Xfinity

Active Time Details is a feature included with Rogers Xfinity that provides insight into which apps and websites are being used most by a Rogers Xfinity profile. Once activated in a profile, the profile will display how long certain apps and websites... Read more

Shaw Internet Services FAQ

Learn more about our Internet services with our frequently asked questions. Shaw Internet services are available to customers throughout western Canada and into Ontario. To find a list of our Internet services visit Shaw Internet plans. Shaw Internet... Read more

Control smart home devices with Rogers Xfinity

Rogers Xfinity just got smarter with controls for popular smart lighting, plugs, thermostats and door locks—all in the same convenient app where you manage and protect your home WiFi network and connected devices. All you need is the Rogers Xfinity a... Read more

About: Advanced Security

Advanced Security is included with a subscription to any Rogers Internet bundle, and can be activated in the Rogers Xfinity app (formerly known as the Rogers Xfinity app). This feature monitors your home network for online threats in real-time and al... Read more

Advanced Security FAQ

Advanced Security is included with a subscription to Rogers Xfinity Internet. This feature monitors your home network for online threats in real-time and alerts you of any suspicious activity. Find answers below to frequently asked questions about Ad... Read more

How To: Use Advanced Security

Advanced Security monitors your home network for online threats in real-time and alerts you of any suspicious activity. To access your Advanced Security features, go to the Home tab in the Rogers Xfinity app and select Advanced Security. When enabled... Read more

How to setup Active Time Limits with Rogers Xfinity

Learn how to set up Active Time Limits with Rogers Xfinity. An Active Time Limit provides awareness of how long a profile is active on your home network, to help your family promote healthy Internet usage habits. Setting Active Time Limits When Activ... Read more

Rogers Xfinity app FAQ - Protected Browsing

Find frequently asked questions about how Protected Browsing works in the Rogers Xfinity App (formerly known as Ignite Home App). Protected Browsing FAQs Learn more about how Protected Browsing works in Rogers Xfinity app with these frequently asked ... Read more

Rogers Xfinity FAQ - Parental Controls

Find frequently asked questions about how to use Parental Controls in the Rogers Xfinity App (formerly known as HomeConnect App). Parental Controls Learn more about how Parental Controls work in Rogers Xfinity with these frequently asked questions. H... Read more

Rogers Xfinity FAQ - Devices

Find frequently asked questions about how your devices work with the Rogers Xfinity App (formerly known as the Ignite HomeConnect App). Device FAQs Learn more about managing your devices with Rogers Xfinity with these frequently asked questions. Why ... Read more

Internet Articles