WIFI from new modem

MYLOUK
Grasshopper

I just change to the new modem and one of my computer cannot search the wifi name.

My computer is running on window 10. Is it too old to get connect?

All my other devices are good to connect!

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wrote: My computer is running on window 10. Is it too old...

mdk
Legendary Grand Master

@MYLOUK  wrote: My computer is running on window 10. Is it too old to get connect?

No, especially if was working properly before you replaced the modem.

Does your computer show other WiFi networks, or none at all ?

 

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It shows another Shaw's wifi name but I cannot see the on...

MYLOUK
Grasshopper

It shows another Shaw's wifi name but I cannot see the one that using at home.

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-- please tell us a little more about your computer that...

mdk
Legendary Grand Master

@MYLOUK -- please tell us a little more about your computer that cannot connect.

Desktop with built-in WiFi?

Desktop with a WiFi adapter connected to a USB-WiFi adapter?

Notebook computer?

If your computer is running Windows 10, click with the right-side mouse-button on the Windows "Start" button, and choose "Device Manager". Expand the "Network" branch, and tell us the details about the WiFi adapter that is shown. Is it a "Wireless G" or "Wireless N" or "Wireless AC" or "Wireless AX" type of adapter?

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