Service Updates & Outages

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Service Updates & Outages

Vancouver Island

Campbell River, Central Saanich, Colwood, Comox, Courtenay, Cumberland, Duncan, Esquimalt, Highlands, Ladysmith, Lake Cowichan, Langford, Lantzville, Metchosin, Nanaimo, North Cowichan, North Saanich, Oak Bay, Parksville, Port Alberni, Qualicum Beach, Saanich, Sidney, Sooke, Victoria, View Royal, and nearby communities

Service Outages

Mar 28 - South Oak Bay | All Services - Outage (Fix In Progress)

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Mar 28 - Campbell River (Campbellton) | All Services - Outage (Resolved)

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Scheduled Maintenance

Mar 31 - National | Account Services, My Shaw, and Shaw on Demand Interruption

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Mar 27 - East Saanich | Internet, WiFi, Television and Phone Interruption

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Mar 26 - National | Account Services, My Shaw, and Shaw on Demand Interruption

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Service Announcements

Rogers together with Shaw product names update

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Shaw Network Security and McAfee offerings being discontinued

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Home Phone service updates

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Legacy TV service retirement in select communities (Shaw Direct upgrade available)

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November 28, 2022 | Blocked Access to Unauthorized Streams of Live NHL Games

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Nov 1, 2022 | Rate Adjustment FAQ

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Shaw TV no longer carrying Russia Today

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STIR/SHAKEN Overview & FAQ

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How do I get help at home from a technician?

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Statement from Shaw Communications regarding COVID-19

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Shaw ThinkTank FAQs

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