Shaw Support: TV Troubleshooting

How to stream with Citytv+ on Rogers Xfinity TV

Citytv+ combines your favourite binge-worthy shows from Citytv with FX, FXX and OMNI Television, allowing you to watch your favourite programming as it happens. Sign in for the full experience. Citytv+ is not available on Rogers Streaming. What’s inc... Read more

TV and streaming device guides

Need help with how to use your TV or streaming equipment? We have step-by-step interactive guides for your TV box, streaming box, voice remote, the Rogers Xfinity Stream app and more. You'll be able to select the right TV service and platform for ins... Read more

How to connect your TV and streaming equipment

Looking to connect your Rogers Xfinity TV and Rogers Streaming products or an older Shaw TV box? Select the model you have on this page for help getting it connected. Connecting your TV and streaming equipment Looking to connect your TV or streaming ... Read more

How to use the BritBox app on Rogers Xfinity TV and Rogers Streaming

BritBox is a video streaming service that gives you access to watch the largest collection of British mysteries, dramas, comedies, lifestyle and documentaries all in one place. Learn how to open and sign in to the BritBox app on Rogers Xfinity TV (fo... Read more

Rogers Xfinity TV plan changes FAQs

Frequently asked questions We’re refreshing our Rogers Xfinity TV plans to make them simpler and easier to understand, bringing you more channels that you love. These changes don’t affect your current plan, but if you change to a new one, you’ll noti... Read more

How to program your Large Button Voice Remote

Get started with your Large Button Voice Remote by pairing it with your Ignite Entertainment Box, TV and audio system. Pair your Large Button Voice Remote with the Ignite Entertainment Box Once paired, you can use your remote to change channels, use ... Read more

Overview of the Large Button Voice Remote

Learn about the Large Button Voice Remote's accessibility features and how to get one for your Rogers Xfinity TV or Rogers Xfinity Streaming services. Rogers Large Button Voice Remote The Rogers Large Button Voice Remote is the next-generation access... Read more

How To: Use Sportsnet+ App with Rogers Xfinity TV and Rogers Xfinity Streaming

Sportsnet+ App gives you 24/7 access to Sportsnet content, including exclusive content not available on TV. Perfect for sports fans to stream the NHL, NBA, MLB, and more! The Sportsnet+ App is available on Rogers Xfinity TV and Rogers Xfinity Streami... Read more

How to swap Rogers Xfinity TV Flex Channels with My Shaw

Note: As of November 1, all of our new Rogers Xfinity TV plans will have easy-to-understand lineups of the channels you love, without using Flex Channels. This support article is for customers with existing Rogers Xfinity TV Flex Channels. Flex Chann... Read more

How to activate your included Disney+ subscription on Rogers Xfinity TV

Disney+ sign-up and eligibility Disney+ subscription and account Find answers to common questions about the Disney+ Standard with Ads subscription included with select Rogers Xfinity TV (formerly known as Ignite TV) plans. Learn about how to activate... Read more

TV Articles