Shaw Support: TV Troubleshooting

TV and streaming device guides

Need help with how to use your TV or streaming equipment? We have step-by-step interactive guides for your TV box, streaming box, voice remote, the Rogers Xfinity Stream app and more. You'll be able to select the right TV service and platform for ins... Read more

How To: Connect your HD Guide TV Player (DCX3510-M & DCX3200 P3)

This article will help you set up and activate your HD Guide TV Player (DCX3200 or DCX3510). If you are setting up a different piece of hard find it in our Self Connect page. If you need answers to other common Self-Connect questions, our Self Connec... Read more

How To: Connect your TV Player | 4K TV Player | Portal

This article will help you set up and activate your TV Player so you can start enjoying voice-powered TV. The following instructions apply to the TV Player (XG1v3), TV Player (XG1v4), and the Portal (XiD). If you are connecting a different piece of h... Read more

How To: Connect your Shaw TV Player (DCX3400)

This article will help you set up and activate your Shaw TV Player (DCX3400). If you have a different Shaw TV player, click here. If you need answers to other common Self Connect questions, our Self Connect FAQ article has you covered. Before you beg... Read more

How To: Connect your Shaw Motorola HDPVR (DCX 3400)

Learn how to connect your Motorola HDPVR (DCX3400), and find answers to the most commonly asked questions about this hardware. Installation Frequently asked questions Installation 1. Connect your HDPVR: Write down the HDPVR's serial number. The seria... Read more

How To: Connect your Shaw Motorola TV box (DCX 3200-M)

Learn how to connect your Motorola TV box (DCX3200-M), which supports 3D content in MPEG2 or MPEG4 formats. You'll also find answers to the most commonly asked questions about this hardware. Installation Frequently asked questions Installation 1. Con... Read more

How To: Connect your Shaw Motorola TV box (DCT 700)

Learn how to connect your Motorola DCT 700 digital box, and find answers to the most commonly asked questions about this hardware. Installation Frequently asked questions Installation 1. Connect your digital box: Write down the digital box’s serial n... Read more

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