Move your Shaw services to your new home. Let's get your TV, internet or Phone ready for your move because it should be easy to stay connected.
It's seamless with Shaw. Let us know when and where you're moving, and we'll help make it easy.
Set up your move
Visit our contact us page to get your move started, it's best to give us a couple weeks notice if possible. We can help you schedule your move up to 40 days before the big day. When you chat with us online, our Virtual Assistant will help compile all the info we'll need for your move.
Be ready with:
Your new address. Inform us of any special considerations (newly built house, apartment with a utility closet). Not sure if Shaw services are available at your new location? Check to see if Shaw services are available in your area.
Dates. The day you're leaving the old address and the day you need services connected. We can book up to 40 days out from when you chat in.
A phone number to get hold of you during the move.
Note: Ask if you can Self Connect; free to move on your own time and terms, we're here for support if you need it.
Be prepared for your move; grab a copy of the Shaw Moving Checklist. To make moving Shaw services as easy as can be, we've put together a checklist to make sure everything goes smooth.
Click above image to download the Shaw Moving Checklist PDF.
Feel free to keep a copy of the checklist on your phone, or print it out, because small things are easy to forget.
Prep for your install. Be ready whether you've opted for a professional install, or your new home is able to be Self-Connected.
Sign up for SMS text appointment reminder.
Unpack your Shaw equipment where you want it connected.
Don't block outlets with furniture.
Ensure someone over 18 is home when the installer arrives.
Pack up your Shaw equipment with all the cords for easy set up later.
Feel free to visit our Self-Connect page for more specific instructions on connecting your equipment.
Enjoy your services being ready when you are.
Need to upgrade your service?
New home, new you. What you had before may not be the right fit for your new place. In most moves you can just bring your old equipment and services over, but you're free to consider and upgrade: