The My Shaw app is full of features that will help you access and get the most out of your Shaw services. You can use it to chat with tech support, pay your bills, and manage your products wherever you are.


View an account summary

The app's home screen provides a summary of your services and account information.

  • account number
  • current balance
  • payment due date
  • Internet usage
  • Shaw Go WiFi devices
  • BlueCurve TV devices

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View and pay bills

From the home screen, tap the Billing tab to:

  • view your current bill
  • view past bills
  • make payments with a credit card
  • see your transaction history
  • add a credit card to your account
  • manage automatic payments
  • manage eBill settings

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Manage Internet settings

The home screen displays your Internet plan, data usage, and data limit. Tap Manage Internet and you can:

  • view past Internet usage
  • add devices to Shaw Go WiFi
  • remove devices from Shaw Go WiFi
  • view Shaw Go WiFi usage
  • add and remove Shaw email addresses
  • change Shaw email passwords

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Manage BlueCurve TV settings

If you are a BlueCurve TV subscriber, you can tap Manage BlueCurve TV to:

  • configure parental controls
  • remove devices from your account
  • launch the Shaw BlueCurve TV App

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Browse support articles

Tap Support in the menu bar to access Shaw Support articles and get answers to your questions about setup and troubleshooting on the go.

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Chat with customer service

Tap Chat in the menu bar and choose a subject area to begin a live chat session with an available Shaw Support Chat agent.

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Configure app and account preferences

Tap the menu icon and you will be able to configure preferences for your My Shaw app and Shaw account.

  • On an Apple device, tap the three dots (…) in the bottom right corner.
  • On an Android device, tap the three lines (☰) in the top left corner

Account settings include:

  • managing your Shaw IDs
  • managing your Shaw email accounts
  • managing Shaw Go Wifi Devices
  • managing and adding Shaw accounts

App settings include:

  • enabling and disabling notifications
  • configuring sign in preferences
  • signing out of the My Shaw app

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