Thinking of switching to another provider?
How do I cancel my services?
Let's chat!
We’re sorry to hear you’re considering cancelling your Rogers services. Our goal is to exceed expectations by providing you the best products and services. Please give us a call – one of our support reps are happy to help work things out!
Please contact us to resolve any issues or for assistance with the cancellation process.
- Rogers Wireless: 1 855 381-7834
- Rogers Internet: 1 855 201-9547
- Rogers TV: 1 877 457-7592
- Rogers Home Phone: 1 866 868-4095
- Rogers Together With Shaw: 1 888 472-2222
Why you need to contact us
We need to speak with you directly in order to process your cancellation request and ensure you are informed of any details relating to your account changes.
What to expect:
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An agent will review your account, discuss plan options, and offer a solution that best fits your needs.
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Applicable charges such as unreturned equipment and early cancellation fees may apply upon disconnection.
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After speaking to an agent and confirming your cancellation details, any rental equipment can be returned to any Canada Post office.
If you are making changes to your channel subscriptions, moving, or temporarily suspending your service, visit the Related readings below to learn more.
Did you know? If your account is currently at risk of interruption to service due to billing, we can work with you to find a flexible payment arrangement.
Looking for more info?
Check out your Terms and Conditions of Service for more details about cancellation.
Want to come back?
Changed your mind about a recent cancellation? No problem! Simply contact one of our advisors at the number above, and they’ll help you switch back to Rogers.