Need to change your mobile phone number? We can help with that.

Changing your Phone Number

Before you change your number, please be aware:

  • There is a $10.00 (+ applicable taxes) charge to change your phone number
  • Your previous number will become unavailable, for a period of up to 90 days, before it is made available to the public. We cannot restore your previous number if you choose to change it.
  • We cannot guarantee a specific phone number is available for selection.


 To change your phone number, use the steps below:

  1. Log into My Shaw Mobile
  2. Go to Plan & Device Details and select Change Number.
  3. Select your Province and City from the available drop-down menu options and select Check Available Phone Numbers.
  4. Select a new phone number from the available options.
  5. Agree to the terms and conditions, then select Confirm to complete the change.

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