Creating a primary Shaw ID
To create a Primary Shaw ID, visit https://register.shaw.ca and click Create a Shaw ID.
- Enter an email address and choose a password as your Shaw ID.
If your Email Address is registered to your Shaw Account number, go to step 3.
Password requirements: Minimum 8 characters, a number, an uppercase, and a lowercase character.

- Enter your Account Number and Postal Code found on your monthly bill.

- You will receive an email to activate your Shaw ID.
- Open your email from noreplyshawid@sjrb.ca and click Activate Now. The link will be valid for 48 hours.
If you get an error stating that there is already a Shaw ID associated with this email address, and you are trying to add your new account on an existing Shaw ID see How to link and manage multiple accounts.
Create a secondary Shaw ID
To invite someone to create a Shaw ID on your Shaw account, using the My Shaw website:

- Visit my.shaw.ca.
- Sign in using your Shaw ID and password.
- Click My Profile and scroll down to My Shaw IDs.
- Click Add Shaw ID.
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Enter a name and email address to send the invitation to create a Shaw ID on your account.
You can also invite someone using the My Shaw mobile app (Apple App Store | Google Play Store).
- Open the My Shaw app.
- Tap the menu icon:
- Tap Invite.
- Enter the name an email address of the person you want to invite.
- Tap Invite to send the invitation to create a Shaw ID on your account.
Shaw ID invitation links are valid for 48 hours.