It's convenient and easy to manage every aspect of your services using the My Shaw website (my.shaw.ca) and the My Shaw App (Apple App Store | Google Play Store). My Shaw allows you to manage your TV, Internet and phone with helpful troubleshooting, viewing current subscriptions and allowing you to browse additional or upgraded services.
Manage your subscription
To manage your services using the My Shaw website:
On My Shaw web, clickMy Servicesand select your service.
On the My Shaw App, tap the service from the Home screen and scroll to the bottom.
While troubleshooting with My Shaw, you can:
View popular support articles to help you self-serve and troubleshoot your TV, Internet, or Phone.
Restart your modem
Refresh your channel listings on your TV box.
View Service updates to find out more on service outages and scheduled maintenance
My Shaw will allow you to set and change purchase pins on your activated TV devices. Parental Controls are turned off by default. So your device may not appear on this list until you activate Parental Controls through your TV box. For parental controls on the internet see Ignite HomeConnect App Parental Controls (formerly known as BlueCurve Home App).