Billing & Account Articles

Billing & Account Articles

Need help with billing?

Shaw makes paying your bills easy and versatile. Learn all about how to set up pre-authorized monthly payments and how to go paperless by switching to viewing your bills online.

102 Articles

How To: Link your Shaw account to Disney+

If you subscribe to Disney+ through Shaw, you will need to activate your Shaw Disney+ subscription by linking it to a new or existing Disney+ account. Follow the steps below to link your accounts so you can begin enjoying Disney+ with Shaw. Note: If ... Read more

Two-Step Verification FAQs

Two-step verification (also known as Multi-Factor Authentication or MFA) is an additional layer of security for all Shaw customers using My Shaw. Two-step verification provides Shaw customers with two independent means to confirm their identity when ... Read more

Making an online payment without signing in to My Shaw

For quick payments for your Shaw home services (TV, Internet, Home Phone) you can use our Pay Without Signing In page. On this page you can make credit card payments towards your account without the need to sign into My Shaw. Solution Visit www.shaw.... Read more

My Shaw FAQs

Learn more about My Shaw (App and Web) with our Frequently Asked Questions. My Shaw allows you to manage your account services right at your fingertips or online. You can quickly view billing information, manage TV services, emails, voicemails, and m... Read more

How to: Complete a DocuSign agreement

DocuSign allows us to digitally send you documents which you can easily review and sign. When any agreements are signed via DocuSign, you'll get a copy for your records through your email. Receiving a DocuSign Document Agreements and other documents ... Read more

How to: Connect your Shaw Equipment after Moving

After moving to a new address, you'll need to get all your equipment connected. If you received new equipment for your new home, we recommend having a technician help with set-up. Already have all your equipment? Find the steps below to help get ever... Read more

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