Billing & Account Discussions

Account 031-4051-7681

I show outstanding money which is for rental of cable equipment rental, I show that i do not have to pay rental. Read more

Charged for EXTRA Boxes Installer Left!

When we were forced to upgrade about 5 or 6 years ago through Shaw the installer knew we only needed 4 boxes. I tried to give him the 2 unused boxes before he left and he said "No, just keep them here in case you need them in the future." So, there t... Read more

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Customer Service Frustration

I usually do not post comments or suggestions as I usually feel its a waste of time, but in this instance I believe it is necessary so as to 1) warn others of Shaw customer service and 2) give Shaw management and training an opportunity to correct th... Read more

Why shaw disrespect and deal with us like this?

Dear Shaw Team,I have received bills for November, December, and January, totaling $384.54. After reviewing these charges, I was informed during a phone call that a discount of $77 would apply, reducing the total to $307.54. This amount is intended t... Read more