Billing & Account Discussions

Why is ShawGers changing the automatic billing withdrawal date?

I just received notice that automatic payments will be withdrawn "14 days after invoice date" instead of on the due date. What is the reason for this? If my payment is due on the 8th of the month, that is when I will pay it. If there is no financial ... Read more

Rogers Aggressive Billing Practice

Six days ago (July 20) I cancelled my Internet and TV subscriptions, which is part way through the billing period and after the 2-year service term expired. The Shaw Agreement requires that all equipment be returned within 30 days or the customer wil... Read more

Customer Service Frustration

I usually do not post comments or suggestions as I usually feel its a waste of time, but in this instance I believe it is necessary so as to 1) warn others of Shaw customer service and 2) give Shaw management and training an opportunity to correct th... Read more

Is It Time To Move My Services ????

So my 2-year bundle deal with SHAW ends on March 31st. Right now I've got the Total TV package, Internet 50 plus home phone and my monthly bill is just under $123 with taxes. My one big complaint is that I don't like the fact that it feels like SHAW ... Read more

QUESTION RESOLVED

Got over charged

My last agreement ended June 15,2024. So before it ends I changed my plan already last June 9 2024 which is I just get the internet for $85 + tax + netflix $10,no more TV’s.Shaw/rogers billed me already June 7-July 7 for $172 which I didn’t use the s... Read more