Billing & Account Discussions

movie rental

We rented the movie The French Dispatch on Dec 31 New Years Eve. We watched the trailer for it before renting it the trailer was in English. When we rented the movie it was ali in French and we could not change the language anywhere for it. I would l... Read more

No service but I still need pay???

We had a tech come to the house to have a look at our cable lines to the exterior pole and in the process he unnecessarily did a modem “swap” … I asked him to “swap” back and now we have had no service whatsoever (neither cable nor internet) since Ja... Read more

Reconnection

No Internet for 6 days and shaw dont want to give me new modem

hiFirst of all i lost all my work for 6 days because of shaw modem problem. Technician came and replaced old modem with another refurbished blue curve. I wanted to get new modem...instead shaw is babbling its for fibre 1gig. I do not think so. Modems... Read more

Shaw proletarian copied down wrong surname. Now, all my e-bill have incorrect surname.

This is so frustrating. I'm trying to give a bank proof of where I live. So I tried to copy the Shaw bill as proof but I notice Shaw has copied down my surname incorrectly. My internet bill should read Chris XXXXXXXX but someone at Shaw copied my nam... Read more