As of June 20, 2024, McAfee products obtained through Shaw such as McAfee Internet Security and McAfee Multi-Access (e.g. McAfee Total Protection, McAfee Mobile Security) will no longer be active on your device(s).
You will still have access to Advanced Security through the Ignite HomeConnect app. Details on how to ensure the feature is activated can be found here: How to Use Advanced Security (shaw.ca).
McAfee Multi Access is a suite of security apps available on Windows, Mac, IOS and Android devices. With protection for 10 devices included, you're assured that all your files and personal data are safe from the latest viruses, malware, and spyware. This page provides an overview of what's included with McAfee Multi Access and tips on getting started.
What's included
McAfee Multi Access includes protection for 10 devices and works on Windows, Mac, and mobile (iOS and Android). Here's an overview of each supported device type, included apps, and features:
Windows PC
McAfee Total Protection
- Protects against hackers, malware, viruses, spam & phishing emails
- Promotes safer surfing
- Monitors devices connecting to your home network
- Offers file shredding, file locking and file clean up services
- Manages passwords with Multi-Factor Authentication (True Key)*
Mac OS
McAfee Internet Security
- Protects against hackers, malware, viruses, spam & phishing emails
- Promotes safer surfing
- Manages passwords with Multi-Factor Authentication (True Key)*
Mobile (iOS & Android)
McAfee Mobile Security
- Protects against malware, ransomware and viruses (Android only)
- Promotes safer surfing
- Monitors and protects against network threats
- Provides suite of anti-theft and privacy features
- Manages passwords with Multi-Factor Authentication (True Key)*
Note: True Key is installed separately and works on up to 10 devices. To learn more, read About: McAfee True Key.
Getting started
As a Network Security subscriber, you can easily access and download your McAfee Multi Access Apps from the My Shaw website.
- Go to my.shaw.ca and sign in.
- Navigate to My Services > Internet.
- Scroll down to the McAfee Multi Access section.
- If you haven't registered for McAfee yet, click Register, enter your information and then click Continue. Once you have registered, click Download.
- Follow the steps to download and install McAfee security software on your device.
For more details on how to install McAfee Multi Access Apps, visit How To: Install McAfee Multi Access. If you're setting up True Key, read About: McAfee True Key.
Did you know: For the best security online, you can use Advanced Security and McAfee Multi Access together—they're both included with your subscription to Advanced Security.
How to use
McAfee Multi Access includes a wide variety of security features to keep you safe online. Whether you're using a PC, Mac, or mobile device, McAfee's got you covered with full protection against the latest viruses, malware, and spyware! After installing your McAfee Multi Access Apps, simply open McAfee on your device for access to the included features.
Need support?
While we can assist with getting your McAfee Multi Access Apps set up, we recommend visiting McAfee's free online support site for help on how to use the software and features. Since McAfee is a third party product, this is the best way to get the most accurate and up-to-date information.
McAfee Help Resources
- McAfee feature information
- McAfee consumer support services
- Chat support services
- Community support services