WiFi is a technology that makes it possible for devices to connect to the Internet wirelessly. From time to time you may need information or support resources for your Shaw WiFi and we've gathered some key content here for you.

Shaw WiFi resources

First-time setup steps of the WiFi connection for your Windows-based or Mac computer can be found at How To: Set up WiFi on your computer.

Troubleshooting support may be needed from time to time and the tips on our How To: Troubleshoot your WiFi connection will help you fix common connectivity issues.  If your network name isn't appearing in the list of available networks try the solutions provided in Troubleshooting: Network Name (SSID) does not appear in list of networks.

Log in to your WiFi so that you can modify settings such as the network name, password and wireless channel. How To: Log in to your Shaw WiFi modem

Changing the wireless channel may be necessary if you are experiencing slow speeds or connection issue. This guide will walk you through How To: Change the WiFi channel on your Shaw modem

If your device is unable to connect to your Shaw WiFi modem, it may be due to the WiFi modes not being compatible.  In this case, you may need to change the WiFi mode. How To: Change the wireless mode of your Shaw modem

Change the network name (SSID) of your wireless network to give it a unique way for users to easily identify it. Bill Wi the Science Fi? Here are our helpful instructions on How To: Change the wireless network name (SSID)

Change your WiFi password with a few easy steps outlined in our How To: Change your WiFi network password.

Bridge mode will allow you to turn off WiFi in your Shaw modem.  If you're using a Ignite WiFi Gateway (formerly known as Fibre+ Gateway), you can set up Bridge Mode yourself by following the steps here: How to configure bridge mode on the Ignite WiFi Gateway. All other Shaw modems will require a system update by a Shaw agent. Use online chat support so we can provide you with assistance.

Learn about WiFi interference and how to solve common connection issues in our About: WiFi interference page

Labels (1)
We're here to help