Find information on how to set up your new BlueCurve Gateway, as well as how to change settings including your WiFi password and network name that you are using to broadcast your local WiFi connection.

Modem set up

Set up of your BlueCurve Gateway is done in just a few easy steps, all from your mobile device. Visit How To: connect your BlueCurve Gateway for instructions.

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Modem specifications

Available connections on the BlueCurve Gateway include two Ethernet ports for hardwired devices, and dual band WiFi (2.4GHz and 5GHz). There are also factory reset and WPS buttons for resetting the modem and connecting devices via WPS.

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Learn more: For details about the BlueCurve Gateway hardware, visit Equipment Info: BlueCurve Gateway.

How to configure modem settings

The best way to access your modem settings is with the BlueCurve Home app. You can change various settings on the modem, everything from WiFi passwords to parental controls, and more advanced settings—all from a convenient mobile app, or from your computer.

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Mobile app

Download the free Shaw BlueCurve Home app (Apple App Store or Google Play) and sign in with your Shaw ID username and password.

Laptop or desktop

Visit internet.shaw.ca/ and sign in with your Shaw ID username and password.

Gateway Admin Tool

Alternatively, you can login to the Gateway via the Admin Tool to change settings that way. Note that some settings may not be available here, and must be changed in the BlueCurve Home app instead.

  1. Enter 10.0.0.1 into the address bar of your Internet browser.
  2. Log in to the modem with the following information:
    • Username: admin
    • Password: password
      (These are the default login credentials for the admin tool. If you have previously changed your password, use that instead).
  3. Click Login.

How to change WiFi name and password

  1. Open the BlueCurve Home mobile app or web portal.
  2. Select Connect, then choose See Network.
  3. Select the Edit (pencil) icon at the top right.
  4. Your WiFi network details are displayed.
  5. Select WiFi Name or WiFi Password to change them.
  6. Once you're done, select Apply Changes, and you're all set!

    shaw-home-wifi-settings.jpg 

Note: After making changes, you may need to choose your new network name or enter your new password on previously connected devices.

How to restart the Gateway

If you are experiencing home WiFi connectivity issues, you can restart your BlueCurve Gateway from the Overview section of the BlueCurve Home mobile app or web portal.

  1. Open the BlueCurve Home mobile app or web portal. 
  2. Scroll down and select Restart Gateway.
    shaw-home-restart-gateway.jpg
  3. A message is shown confirming that you'd like to restart your Gateway.
  4. Select Restart to confirm.
  5. Your Gateway will now restart.

Note: This can take up to 10 minutes, during which you won't be able to use your home network, connect to the Internet, or stream video on certain TV boxes.

How to restore factory default settings

Using the Admin Tool, you can perform a factory reset which will delete all of your custom configurations, including any changes you made to your WiFi name, network password, and wireless channel settings.

Note: All of your settings will be lost. This should only be done on rare occasions or if advised by a Shaw support agent.

  1. Enter 10.0.0.1 into the address bar of your Internet browser.
  2. Log in to the modem with the following information:
    • Username: admin
    • Password: password
      (These are the default login credentials for the admin tool. If you have previously changed your password, use that instead).
  3. Choose Troubleshooting > Reset/Restore Gateway from the menu on the left.
  4. Choose Restore Factory Settings.

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